Australian Secured & Managed Mortgages is dedicated and committed to a personalised customer service - its Privacy and Confidentiality policy is designed to protect its valued customers.
The major principles of the asmm policy on Privacy and Confidentiality are:
- The collection of personal data & information is for asmm's proper loan functions;
- Disclosure to and inquiries of a third party are restricted to asmm's proper functions and is consistent and acknowledge with the customers authorisations;
asmm will in its best endeavours:
- Take reasonable precautions to ensure data & information collated is accurate;
- Store client data & information in a secure way;
- Be open with its customers about their information and what it will do with that information;
- Where possible and practicable, allow customers to access their information and verify accuracy and correct wrong information;
- Use its own system identifiers for its customers;
- Only transfer information in restricted circumstances (eg: statutory duty) or with customer written acknowledgement;
- Within its internal operations, employee's are to treat its customers' information confidentially and restrict access.
- Not collect sensitive information (such as racial, ethnic, political or religious affiliations);
As a finance provider of various loan products, asmm has always dealt responsibly with the protection of its customers' personal and credit information. With the expansion of Privacy legislation, asmm has an established policy on Privacy and Confidentiality.
The purpose of this policy is to set a standard for the way asmm deals with its customers' personal information. |
